Cancel but keep the Game Pass for the remainder of your active subscription.I suggest anyone else on the PC having the same problem do the same, and bypass EA entirely.When you cancel, you will have two options to choose from. I ran the Origin launcher instead, (updated to the latest version) and was then finally able to install it (on my ':F' drive without any issues whatsoever.Īlthough I have yet to test it properly with an actual race, I did find that it launched ok and even connected online. Given this experience, it has just reinforced my resolve to never purchase an EA product ever again!įor what it's worth. Like, seriously WHAT THE HELL? Do they even READ what is submitted to them?Īs I was getting no-where, I didn't bother attempting any further communication with them as they either had no grasp of the English language or were just incompetent. The second response from them then suggested that I install the game using the' EA Play' app instead! This sounded suspiciously like a generic response, and so I politely replied that my Nvidia Geforce drivers WERE the latest currently available and went on to advise that the problem was not a graphical issue, but an INSTALLTION issue with 'EA Play', and then went on to re-explain the problem at hand. The first response from their support team suggested that I check my graphics card drivers were up to date.

I contacted EA support regarding the installation issue using EA play, and provided all the relevant info regarding the problem, including my hardware specs etc. What is the correct procedure to have xbox game pass for pc to do when you install an ea game that requires ea play when you already have origin installed? How is this supposed to be setup now that it installs the new ea app?ĭo we just uninstall the origin app now or will it remove all our games? When installing the ea app by triggering the install of nfs hp remastered do i need to be logged in with my origin acct or does microsoft pc game pass ultimate create one tied to the microsoft user id and email? They have different user id's and emails. So anyhow i do not use the same email for my origin acct as i do for my ms pc game pass ultimate acct.

The original origin install is now broke. Had only origin (installed and then i installed microsoft pc game pass ultimate and i wanted nfs hot pursuit remastered and guess what? of course it wants to install a 'NEWER' version of origin called EA Play.Īm i supposed to login the ea play account with the same account details i have on my origin account?

Xbox windows game pass won't install